Complaints and feedback

Complaints Procedure

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

To pursue a complaint please see this page and then contact the Practice Manager by phone or on the dedicated email address complaints.theglen@lanarkshire.scot.nhs.uk

Alternatively, please complete this form and the Practice Manager will deal with your concerns appropriately.

Page last reviewed: 12 September 2025
Page created: 31 March 2025